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Agency Spring Cleaning

I woke up with one of those uneasy feelings in the pit of my stomach. The kind anxious energy of forgetting something important, but not clues as to what it could be. Despite feeling uneasy all morning, around lunchtime, the …

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The survey says… 

Running your agency can feel like you’re stranded out on your own little island — wondering how others are surviving and what secrets they know that you don’t. Three years ago, our curiosity prompted us to start what’s now one …

Wins above replacement

It’s baseball season in America — which is one of the hallmarks that ushers in spring. If you’re a baseball fan, then you’ve probably heard of the statistic “Wins Above Replacement” (or “WAR” for short). If not, WAR is a …