Activity: Published a Newsletter

Have you ever imagined what the internet would be like if it were a physical space? Imagine walking down its streets being constantly bombarded with bells, whistles, shouting, lights, explosions, and total chaos. Everywhere you turn is a street performer …

Charles Darwin said “It is not the strongest of the species that survives, nor the most intelligent; it is the one most adaptable to change.”. Of course he was talking about evolution — but I think the same thing is …

Have you ever found yourself torn between a reluctant ‘yes’ standing our ground with a potential relationship-straining ‘no’? Who said running a business was easy? Thankfully, I’ve found a two-word phrase that has gotten me out of more pickles than …

In a recent TABLE call, a question was tossed into the discussion that really caught my attention. It wasn’t about the usual suspects — client acquisition, pricing & profitability, or juggling work-life balance — it was more introspective: “What’s the …

The saying goes “What gets measured gets managed”, and I know I’ve seen the most significant changes/growth in my agency when I was actively measuring the success of my efforts. Not only does it help us understand what is working …

I’ve often thought of a website designer/developer as a type of craftsman. It’s part art and part science, where aesthetics and utility come together in some sort of balance. But where that balance lies can be really difficult to find. A website is …

With all the extra headaches that come with owning my own business, the last thing I want to be is miserable working in it. A big part of that, for me at least, is working on projects I enjoy. When …

 I used to get really frustrated by the other agencies in my town… They built inferior websites, charged twice as much as me, and still had 10 times more customers than I did. For years I just couldn’t understand it. …

In the website industry we’ve always had a pretty poor reputation for customer service. Many of us entered this field because of a passion for technology, not necessarily for human connection or business acumen. And because of the demand for …

In a TABLE meeting this week we got on the subject of pricing and profitability. I asked the question “do you know how much it costs you to operate on an hourly basis?”. This was something that was obsessed over …