Activity: Published a Newsletter

As I’ve been chronicling my sales process over the past few issues, we’re to the point now where I’ve qualified the lead and had an initial call with them. Now, I gotta decide how we’re going to move forward.  In …

Over the past couple weeks I’ve been breaking down my sales process. So far, we’ve got the prospect through the project inquiry form, logged all the data in our CRM, and evaluated if the lead is a good fit or …

Last week I shared my project inquiry form, which is the first step in the process anyone has to take to work with me. But between that and our first call (which I’ll discuss next week) there are quite a …

In last week’s newsletter I talked about how my sales process has really been clicking lately, and asked if anyone was interested in a breakdown. I got quite a few responses, so here we go. For me, it all starts …

My last 3 proposals have gone really smoothly — suspiciously smoothly. In fact, in my latest one, I met with the client for the first time yesterday and by noon today I had a 50% deposit in hand. Maybe it’s a …

We all have things we’d like to improve on our website… but that long list of things feels so daunting that we keep putting it off because we never have the time to do all of it. One way to overcome this …

As professionals that tend to eat, sleep, and breathe websites, it’s easy for us to get inflicted with the “curse of knowledge”. If you’re unfamiliar with that term, is a cognitive bias when you unknowingly assume that others will have …

Have you spent any time mapping out any of your processes?  I’m a visual person, and using Figma’s “FigJam” files to create process flow diagrams has been a huge enlightenment for me. I don’t think there’s any way to avoid having to …

My family and I are planning on moving this summer, and because of that we’ve had to interview and hire a lot of different people… Realtors, contractors, movers, etc. It’s not often I do this, so it’s easy for me …

You’ve heard this before, but how you price something tells people a lot about it — even if it’s subconscious.  I’ve seen this for myself… When we first launched The Website Owner’s Manual, it was just a free opt-in. Matt and …