Some clients are bargain hunters

Excerpt from The Friday Chaser

Published

Aug 29, 2025

Author

Over the past three weeks I’ve been feverishly refreshing Facebook Marketplace looking for a bike for my 6-year-old.

Of course, I could have just walked into a store and bought her a shiny new bike off the rack — but that was never gonna happen knowing she’s going to throw it on the ground, leave it in the rain, and outgrow it in a year.

So instead, I’ve been digging through listings, haggling with strangers, and sending those awkward “Is this still available?” and “Would you take $50?” messages until I found a used one that was in good shape, nearby, and (most importantly) a deal.

You read this, and you wouldn’t be wrong to assume I’m just a cheapskate.

But I’ll happily pay 4x the going rate for her private swim lessons over the useless group ones at the Y — because the outcome matters more than the savings.

I’m not always bargain hunting — I’m just intentional about what I bargain hunt for.

And your clients are doing the exact same thing.

Some prospects are bargain shoppers — sorting proposals from cheapest to most expensive, trying to get something online with minimal investment.

Others are outcome buyers — seeking the highest-trust expert, knowing paying more is actually how they avoid risk.

You were never going to get me to pay retail for a 6-year-old’s bike — and some clients are never going to pay $10k for a website. Trying to convert a bargain hunter into a premium buyer is a losing battle.

Raising prices isn’t hard — you just change the number.

The trick is making sure that number is being seen by the kind of people who value the kind of work you do.

Kyle Van Deusen

After spending about 15 years working as a graphic designer, and earning a degree in business, I eventually found my way into the world of WordPress and web development. Today I run OGAL Web Design, where I build thoughtful, performance-focused websites for clients, and I help lead The Admin Bar, a global community of WordPress professionals sharing ideas, lessons, and the occasional war story from agency life.

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